Win Cool Prizes!

Answer the questions at the end of the StoryWalk: tell or send us your answers, along with your name and contact info, and you will be entered into our prize drawing! Also, take a photo of you and/or your family enjoying the Storywalk and send it to us on our Facebook page and you might win a great prize!

Bill Memorial Library’s Contact-Free Pickup Service Ongoing

Order items:

To order items for pickup, you must have a library card. If you are a Groton resident and need a card, click here. You will receive a temporary number to include in your hold request, and you will need to come in to the library in person to verify your residency when you feel safe to do so.

To place a request for items for pickup you may:

• place holds on items via the online catalog 

• fill out our Contact-Free Book Pickup request form

• call the library at 860-445-0392. 
   

Please note:

• items can now be transferred between libraries, but additional delays will occur for quarantine

• include your name, library card number, and phone number in your email request, plus the titles you want, desired format (large print, audiobook, DVD, etc), and author, if possible

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Pickup by appointment:

Once we fill your hold request, you will be contacted by a staff member to schedule a pickup day. Items will be available for pickup during our open hours,

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• Monday, Tuesday, Thursday: 11 am–7:30 pm

• Wednesday, Friday: 11 am–4:30 pm

• Saturday: 11 am–2:30pm

​How to pick up materials

• When it's your pick-up appointment day, come to the front entrance of the library.

• Our front entrance has several steps. If you need an accommodation, please let the library staff know when you make your pick-up appointment.

• Your items will be placed in a paper bag labeled with the first 4 letters of your last name, and placed on a cart in the entry vestibule. 

• The outer doors will be propped open.

• Please wear a face covering when picking up items and observe all posted signs.

• Wait until vestibule is empty, then enter, take your bag, and exit.

• If vestibule is NOT empty, please wait your turn, leaving at least 6 feet of space between you and other people.

 

If you have any questions during your pickup and do not wish to enter the library, please call us at  860-445-0392.

How to return materials:

• You may return library books in our vestibule while we are open for pickup.  Items will remain on your account for the quarantine period. You will not be charged fees for this time.

• Our Book Drop is open for after-hours returns.

• We are not accepting donations at this time.

Safety Information
Staff members are taking all possible precautions to fulfill your item requests. Items that are returned are placed in quarantine for 3 days. After 3 days, the covers are wiped down with disinfectant and the items are returned to the shelves.

If you have any questions or concerns, please email us or call 860-445-0392. We are happy to provide our community with materials again, and are committed to doing so responsibly.

Thank you for your patience and support during these challenging times.